FAQ

At the moment, direct product exchanges are not possible. If you wish to order a different size, we kindly ask you to return your current order and place a new one through our eStore.

All information regarding how to submit a return request online and how to ship the item is available in our Return Policy.

For the shipment, you can use the original box or a new one, sticking on the package the address label that you can find into the box.

We invite to try on the articles without removing labels and seals, as any item that is not in its original condition or is damaged will not be refunded. Should the above mentioned conditions not be met, Beretta shall send to the customer an email warning that, for the reasons written in the notice, the customer shall not be entitled to the refund. 

If you are not satisfied with your purchase, or in case you ordered the wrong size, please start your return clicking this link and fill the web page (within 30 days from the delivery).

You can use the same box or a new one, sticking on the package the courier label that you can find into the box.

We invite to try on the articles without removing labels and seals, any item that is not in its original condition or is damaged will not be refunded. Should the above mentioned conditions not be met, BERETTA shall send to Customer an e-mail message warning that for the reasons written in the notice, Customer shall not be entitled to any refund for the price paid to BERETTA. 

Once the goods are returned to the warehouse, we will check the general conditions, then we will process your refund. Refunds will be received within 30 days. 

Any refund will automatically be credited to the credit card used for the purchase and you will be notified via e-mail.

Please start your return clicking this link and fill the web page. For the shipment, you can use the original box or a new one, sticking on the package the address label that you can find into the box.

We invite to try on the articles without removing labels and seals, as any item that is not in its original condition or is damaged will not be refunded. Should the above mentioned conditions not be met, Beretta shall send to the customer an email warning that, for the reasons written in the notice, the customer shall not be entitled to the refund. 

You can return the item by following our Return Policy. For the shipment, you can use the original box or a new one, sticking on the package the address label that you can find into the box.

We invite to try on the articles without removing labels and seals, as any item that is not in its original condition or is damaged will not be refunded. Should the above mentioned conditions not be met, Beretta shall send to the customer an email warning that, for the reasons written in the notice, the customer shall not be entitled to the refund. 

Once the goods are returned to the warehouse, we will check their conditions, then we will process your refund. Refunds will be received within 30 days. The refund will be automatically credited to the credit card used for the purchase.

We invite you to contact our Customer Service so they can check the shipment status and provide you with your tracking number.

Shipping is trackable via the tracking number printed on the return label. In any case, our Customer Service team can provide updates on the status of your request.

After we receive the package, we will check the general conditions of the package, then we will process your refund.

Refunds will be elaborated within 30 days from reception.

We invite you to contact our Customer Service so they can check and refund the missing amount.