- We can only ship to valid street addresses in the EUROPEAN UNION COUNTRIES and UNITED KINGDOM.
- We cannot ship to Post Office boxes and APO/FPO military addresses.
- “In Stock” items will normally ship by 24-48 Hours (UK orders could be subjected to delays). "Clearance", closeout and special purchase merchandise is available while supplies last.
- We ship on business days (Monday through Friday), excluding Italian holidays.
- We will send you an e-mail notification when your order has been shipped.
- We do not ship to: Jersey, Canary Islands and all countries extra CE.
(*) Your order is usually processed in 12 to 24 hours. Note that processing time is not included in shipping time. Delivery time starts from the time your order is picked up by the carrier from our dock, not the time that you place the order. All orders that require overnight shipping (Express option) must be placed by 13.00 Monday-Thursday in order to receive the package the next day. Orders placed after 13.00 Thursday will ship Friday and should arrive the next business day (Monday). If you order on Friday for overnight delivery, your order will ship on Monday.
Countries covered by the service (shipping and return): Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and United Kingdom.
*Express Shipping is not valid for the UK and rural areas, delivery by the “Express Shipping” option will be shipped on the second working day. Orders must be placed by 12:00 on Thursday (which must be a working day) for weekly shipment.
** In any case, delivery and shipment are not possible on Saturdays, Sundays or holidays. We also inform our customers that shipping times may experience further delays during promotional periods.
