RETURNS AND SIZE EXCHANGE

Dear Customer,

congratulations on your recent order and thank you for choosing the Fabbrica d'Armi Pietro Beretta S.p.A. online store

RETURNS (FREE): If for any reason you are not satisfied with your purchase, you will be able within 45 days of receipt; make the return and be reimbursed for the money spent on the instrument used for payment.

SIZE EXCHANGE : If the purchased size is not correct, make the return, be reimbursed and execute a new order in the correct size (the new purchase can actually be done at any time because the two processes are independent).

PROCEDURE FOR FREE RETURNS

Fill out the Return Form (sheet A4) found inside the original package, indicating the reason (column Return Reason Code) and quantity (column Returned Q.ty ). The other fields are to be left empty;

Put the products to return inside a box together with the completed Return Form, close the box and apply the Adhesive Label (found inside the initial package) on the outside. The package must be well sealed. If you do not find the label, check well inside the folds of the box and if it is not present, request it again by sending an email to estore@beretta.com;

Call DHL and reserve the withdrawal by providing the following Account Code: 955 496 123. Alternatively, you can take the package directly to the nearest DHL Point, which you can find by clicking here

When the return will be returned and verified at our warehouse, we will make a refund on the payment instrument used at the time of purchase (eg credit card) and will be notified via email;

PROCEDURE FOR SIZE EXCHANGE

Since there is no automatic size change, you must first make the return and then place a new purchase. For the return, follow the procedure in the previous paragraph;

You can place the new order at any time as the two processes are independent (the reimbursement will be issued in real money and not in credits spendable only on this site);

If the price has changed (for example because a promotion is over) send an email to the following address specifying the items that it intends to buy back and you will be provided with a special promo code that will guarantee the same economic conditions. The email address is: estore@beretta.com

RETURNS AND SIZE EXCHANGE

PROCEDURE FOR FREE RETURNS

PROCEDURE FOR SIZE EXCHANGE

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