FAQ Covid-19

Questions and Answers

Can i place an order?

Yes, after a short closing period we have reopened our eStore and we will continue to accept orders from all countries we currently supply. 

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Is it safe to receive orders?

Yes. According to the World Health Organization, it is safe to open packages from China, Italy and all the other countries where COVID-19 has been reported.

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What is the delivery time for my order?

We wish to inform that due to the current context, our deliveries could be delayed. We sincerely apologize for the inconvenience.

Furthermore, for health security reasons, our logistic partners have implemented new delivery procedures, allowing you to receive your products while limiting direct contact, to ensure the safety of everyone.

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How do I return my order?

You can return your orders following the instructions explained in this page: https://estore.beretta.com/en-eu/store/returns-or-size-exchange/

 

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Is your client service available?

Our customer service replies to all our customers safely from home and can be contacted by:

  • Phone: 0039-0308341444 from Monday to Friday, from 9 to 12 and from 14 to 17.
  • E-Mail: estore@beretta.com  

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